Customer Service

Miladia Invest has built a solid reputation based on trust and responsiveness, drawing on many years of experience in a wide range of sectors. Its various subsidiaries, including HYDRAU MAC and SAVEM, reflect this commitment to helping professionals by offering solutions tailored to their needs. Thanks to this internal synergy and proven know-how, these subsidiaries are key players in the customer service field, guaranteeing reliable, high-quality support for their customers.

Hydrau Mac

HYDRAU MAC stands out for its commitment to exemplary customer service, a true reflection of its commitment to excellence. With a dedicated, experienced team, the subsidiary ensures that every customer benefits from personalized support, tailored to their specific needs.

By anticipating requests and proposing proactive solutions, HYDRAU MAC guarantees the availability of spare parts and rapid service, thus reducing equipment downtime. Its ability to provide mobile workshops means it can respond effectively in the field, offering direct and immediate support.

What's more, in the event of equipment downtime, HYDRAU MAC provides replacement equipment, enabling companies to maintain productivity without interruption. This customer-centric approach, coupled with transparent communication, strengthens partner trust and loyalty.

SAVEM

SAVEM's technical team is made up of experienced professionals who ensure that service requests are handled quickly and efficiently. Whether for repairs, preventive maintenance or operating advice, SAVEM makes it a point of honor to meet the specific needs of its customers.

In the event of equipment failure or breakdown, SAVEM offers reactive service to minimize downtime. What's more, the company can provide replacement equipment to ensure continuity of operations, guaranteeing that its customers' projects do not encounter interruptions.

With a proactive approach, SAVEM maintains transparent communication with its customers, keeping them informed at every stage of the process. This level of commitment and expertise makes SAVEM a trusted partner in managing their after-sales service needs.